Confidentiality & Protection of Personal Data
At the online store litrondi.com, we have taken all necessary steps to comply with global data protection regulations. Please read this Statement carefully before using our website’s services. When you disclose personal data to us or when we collect personal data about you, we always use it in accordance with this Policy. If you do not agree, you must leave our website and refrain from using any of our services or content.
What is "Personal Data"?

Personal data refers to information that identifies you, such as your name, email address, home address, mobile phone number, usernames, shopping habits, user-generated content, financial information, and social welfare information. It may also include unique numerical identifiers such as your computer's IP address and cookies.
Collection & Processing of Personal Data

How do we collect or receive your data?
The online store litrondi.com does not collect your personal data unless you have provided it for a specific purpose. For example, when you subscribe to our newsletter, create an account, contact us, make purchases via our online store, participate in contests, and have given your consent for processing.

We may also collect data through the use of cookies, which help analyze website traffic. We do not further process, distribute, or exchange this data. We require information to enhance your shopping experience (such as prompt product delivery, secure payment, and personalized service).
Cookies

Cookies are stored on your computer when you visit and use our website. They are a string of text-based information stored by your browser on your device. The stored information is then transmitted to our website. Each cookie is unique to your browser and contains anonymous information. We use cookies to enhance user experience on our website. Disabling or rejecting cookies will significantly affect site functionality. By creating a customer account, you accept the use of cookies.
Security of Your Personal Data

Traffic between this website and your browser is encrypted and transmitted via HTTPS using SSL (Secure Sockets Layer).

We are committed to keeping your personal data and online transactions secure. We contractually require any trusted third parties processing your data on our behalf to act accordingly.

SSL protocol is the global standard for website authentication and encryption of user-server communication. An SSL-encrypted communication ensures that information sent from a user to a server is encrypted by the sending software and decrypted only by the receiving software, securing it during transmission. SSL also includes a mechanism to verify if data has been altered during transfer. This allows encryption of your personal information, preventing third-party access during internet transmission. You’ll see a padlock icon on your screen when entering a secure transaction page.

litrondi.com does not disclose or publish users' personal data. It is used solely for transaction execution. All information is securely encrypted.
Your Rights and Choices

You have control over your personal data:

    Right to Information: You are entitled to clear, transparent, and understandable information about how your data is used and your rights.

    Right of Access: You may request access to the personal data we hold about you (subject to certain limitations). A reasonable fee may apply to cover administrative costs.

    Right to Rectification: You may request correction or updating of inaccurate or outdated personal data, or completion of incomplete data.

    Right to Erasure: In some cases, you may request deletion of your personal data. This is not an absolute right, as we may have legal or tax obligations to retain it.

    Right to Object to Direct Marketing & Profiling: You can unsubscribe at any time from marketing emails by clicking “Unsubscribe” or by contacting us. If you object to profiling, please reach out to us.

    Right to Withdraw Consent: You can withdraw consent at any time, without affecting the legality of prior processing.

    Right to Object to Processing Based on Legitimate Interests: You may object at any time to data processing based on legitimate interest.

    Right to Restrict Processing: You may request limited use of your data in certain situations, where we may store but not further use or process it.

Contact

If you have questions or want to request changes to your profile, contact us at info@litrondi.com.
DATA SECURITY

litrondi.com makes every reasonable effort to protect user data by applying strict security measures.

Your personal password is an important part of your security. We recommend changing your password regularly and avoiding easily guessable passwords.
GENERAL TERMS OF USE – PRIVACY POLICY

litrondi.com is the online commercial store selling products (hereinafter referred to as "the Store"). The terms below apply to your use of litrondi.com.

Every user who enters and interacts with the Store (hereinafter referred to as "visitor", "user", or "customer", depending on whether they simply browse or make a purchase), is considered to accept the following terms unconditionally. If you disagree, you should refrain from visiting or using the site and its services.

litrondi.com reserves the right to revise or amend these terms at any time and commits to informing users via this site. Contracts via the store are made in Greek.

The Store ensures the accuracy and completeness of information listed on the site regarding transactions, but is not liable for typographical or data entry errors made unintentionally. It may correct such errors when discovered.

Product Availability: We do not guarantee product availability but inform customers based on current records. In case of changes, customers will be notified in a timely manner.

Content: All content (e.g., names, images, texts, designs) is the intellectual property of the Store, protected under Greek, European, and international law. Copying, reproduction, distribution, or use for commercial purposes is forbidden without prior written consent.

User Responsibility

The user/customer agrees and undertakes to use the services, information, and data of the online store as required by law and in accordance with the principles of good faith and commercial ethics. The user is obligated not to use data originating from the online store litrondi.com for:

    Sending, publishing, emailing, or transmitting any content that is illegal for any reason, causes unlawful offense and harm to the store or any third party, or violates the confidentiality or privacy of any person's information.

    Sending, publishing, emailing, or transmitting any content that offends moral standards, social values, minors, etc.

    Sending, publishing, emailing, or transmitting any content for which users do not have the legal right to transmit according to the law or existing contracts (such as internal, proprietary, and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements).

    Sending, publishing, emailing, or transmitting any content that violates any patent, trademark, trade secret, copyright, or other proprietary rights of any third party.

    Sending, publishing, emailing, or transmitting any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or impair the operation of any computer software or hardware.

    Intentional or unintentional violation of applicable legislation or provisions.

    Harassment of third parties in any manner.

    Collecting or storing personal data regarding other users.

The online store, under the terms and conditions stated herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use, and display this website and its contents. This license does not constitute a transfer of title to the site or its materials and is subject to the following restrictions:
(1) You must retain all copyright and proprietary notices on all copies of the website and its materials; and
(2) you may not modify the website and its contents in any way, or reproduce, publicly display, distribute, or otherwise use them for any public or commercial purpose, unless written permission is obtained from the owner.
Personal Data

Information voluntarily provided by users of litrondi.com is used to ensure direct and effective communication with the store, to provide answers to specific questions, and to facilitate order processing and fulfillment. The information collected via the website aims to:

    Measure site traffic,

    Determine customer product needs, and

    Facilitate transactions with the store.

litrondi.com does not share email addresses or any user/customer information with any organization, institution, or person not affiliated with the store.

All order processing requires the collection of personal information for delivery or reservation purposes. Use of credit cards may require verification documents to confirm legal ownership and identity, which are strictly confidential and only reviewed by the responsible department of litrondi.com.

By submitting your personal data, you consent to its use by litrondi.com staff for the aforementioned purposes. The store requires its staff and website maintainers to provide users the level of security described in this Privacy Statement.

litrondi.com will not share personal data with others without your prior consent unless legally required.
Transaction Security

litrondi.com is committed to safeguarding the security and integrity of the data collected and has adopted procedures to protect user data from unauthorized access, disclosure, loss, misuse, alteration, or destruction. These procedures also ensure that the data is accurate and used appropriately.

The store reserves the right to modify or update these terms without notice, effective upon posting. Failure to enforce any right shall not constitute a waiver. Browsing, using, or transacting with the store is governed by Cypriot law, EU law, and applicable international treaties. Any disputes will be exclusively resolved by the competent courts.

If any provision herein is deemed unlawful, it shall be removed without affecting the validity of the remaining terms.
Acceptance of Privacy Protection Procedures

By using this website, you accept and consent to the current Privacy Policy and the Terms & Conditions published on it.
ORDER TERMS & CONDITIONS

The website litrondi.com operates as an e-commerce store selling products (hereinafter referred to as “the Store”). The following terms apply to placing orders through the Store. Every user accessing or transacting with the store is deemed to unconditionally accept these terms. If a user disagrees, they must refrain from ordering or using any of the store’s services.
Right to Remote Purchase

Purchases through the website are strictly limited to persons legally authorized to enter into binding contracts under Cypriot law. Customers must have legal capacity as defined by Cypriot legislation.
Conclusion of Sale

Upon completing an order, the user submits a proposal to purchase the items in their cart under the store’s terms. The store's confirmation email confirms receipt of the order. If the products are available, the proposal is accepted and the sale is concluded.
Product Availability

If items are unavailable at the time of order processing, the store reserves the right not to accept the order, and the sale will not be concluded. The customer will be notified. Any initiated or completed payments will be canceled and refunded without undue delay, using the same payment method.
Order Delivery

Delivery times and shipping fees are listed at the time of order submission.
Payment

All prices are in euros (€). After finalizing the order, the customer chooses their payment method. The store does not process or store payment information; payments are handled by the respective payment providers. Refunds will be issued via the original payment method unless otherwise agreed, without undue delay.
Retention of Ownership

Delivered products remain the property of the store until full payment has been received.
Right of Withdrawal / Returns

For defective products, the customer must notify litrondi.com within seven (7) calendar days of receipt by emailing info@litrondi.com with attached photos. The email date is considered the date of notification.

Returns or exchanges for reasons other than defects are at the store’s discretion and require prior communication within five (5) calendar days of receipt.
Final Provisions

These terms are governed by Cypriot law. Any disputes arising from the contractual relationship between the store and the customer fall under the exclusive jurisdiction of the competent courts.

The rights and protections outlined here and under distance contract laws apply only to individuals acting outside their commercial, business, craft, or professional activities.

If any provision becomes unenforceable, the rest remain valid.
Order Cancellations

Once an order is finalized and paid, changes or cancellations are only possible after contacting customer support.
Business Information & Contact

Company Name: LUKA LITRONDI LTD
Address: Grigori Afxentiou, Analiontas
Phone: +357 99910423
Email: info@litrondi.com